Kay Jewelers in Virginia Beach, VA Open now

Reviews about Kay Jewelers

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  August 28, 2020, by Kayle Brooks
  TERRIBLE STORE. My boyfriend took me to this Kay's to get an idea of what type of rings I liked the most and made it clear to the two ladies helping us that we would not be making any purchase today that it was strictly to look. The lady in charge asked to speak to my boyfriend alone and the other woman took me off to a different section of the store... While off looking at other jewelry the lady who had asked to speak to my boyfriend alone started nagging at him to buy me one of the rings is tried on, he explained to her again that he wasn't going to be making any type of purchase today and she then proceeded to ask him if he really loved me and actually wanted to marry me telling him that if he didn't buy it for me today that he doesn't love me. I had no idea any of this was being said or going on being that I was at the other end of the store and all of a sudden my boyfriend comes storming past me angry and upset at what she had said.. Needless to say, this is POOR customer service and that is NOT how you make a sell. Shame on you.