Helzberg Diamonds in Virginia Beach, VA Closed now

Reviews about Helzberg Diamonds

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  January 23, 2020, by Kelly Credle
  Worst service by assistant managers and store manager Derek! Customer service just isn't what it used to be, especially with the store in Lynnhaven mall. They sold me charms back in 2011 and convinced me each charm after purchasing their warranty would be covered. I've had my charms on a pandora bracelet and every time it was inspected but the "new" manager will not update my inspection card because it's on a Pandora bracelet. I would rather pay more for a charm somewhere else than to EVER visit that store again!
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  September 30, 2019, by What Ever
  Went to get a ring guard, was told diamonds were loose. Sent it in to get fixed, comes back with no ring guard. Had to pay extra. Not even a week later, diamond fell out. Hey Jervarious or whatever your pathetic excuse for a name is, go back to Kay Jerwelry, cause you clearly don’t know what you’re doing at this awful place.